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We typically respond to all inquiries within 24-48 hours during business days.
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Frequently Asked Contact Questions
What information should I include in my support request?
For the fastest resolution, please include: a detailed description of the issue, steps to reproduce it, the text you were trying to convert (if applicable), your browser name and version, and your device type.
Do you offer premium customer support?
Yes, our premium users receive priority support with faster response times and dedicated support representatives. Upgrade to our premium plan to access these benefits.
How can I report a bug?
Use our contact form and select "Bug Report" from the subject dropdown. Please provide as much detail as possible, including steps to reproduce the issue and any error messages you received.